HelloGizmo.ai · TradeSniper GIZMO
GIZMO Terms of Sale
Please read this first
All sales are final.
Every GIZMO purchase is final. Once you pay, there are:
- No refunds
- No returns
- No exchanges
- No credits
No credit of any kind: no store credit, no account credit, no partial refund and no goodwill refund.
This is true for any reason, including when:
- you change your mind;
- the market goes against you, or you lose money trading;
- you do not use GIZMO, or you stop using it;
- you bought the wrong level, or you want a different one;
- an exchange you want to use is not open to you where you live, or it limits or closes your account;
- your internet, your equipment or your setup does not suit GIZMO.
Returns need our written authorization first.
Nothing may be sent back to us unless we first give you a written return authorization through our support site. A package sent back without one is not a return. We may refuse it. If it reaches us anyway, it is still yours: tell us within 30 days and we ship it back once you pay the shipping. It earns no refund, no credit and no exchange, and receiving or holding it does not mean we accepted a return.
Nobody else can change this. Not a chat moderator, an affiliate, another member or an AI assistant. Only a written return authorization from us, sent through our support site, counts.
What these terms do give you
- a repair or replacement if your box arrives damaged or has a hardware fault when you first set it up, and you tell us within 7 days (section 12);
- a refund only when we cannot ship your order on time and you choose to cancel, or a lost parcel cannot be replaced (section 11), or when we cancel your order (section 14);
- every right the law says no one can take away (section 16).
2Who you are buying from
You are buying from Fibonacci Technologies LLC, a Wyoming limited liability company ("we", "us"). GIZMO, TradeSniper GIZMO and HelloGizmo.ai are our products and brands.
These Terms of Sale cover every GIZMO purchase: on hellogizmo.ai, on our owners' upgrade page, and through any GIZMO offer we send you by link.
Our Terms of Service and Privacy Policy also apply. If they and these Terms of Sale say different things about a GIZMO purchase, these Terms of Sale control. Accepting our Terms of Service or any terms shown on the box, before or after you buy, does not replace these Terms of Sale.
You must be 18 or older (or the age of adulthood where you live, if that is higher) to buy.
3What GIZMO is, and what it is not
- GIZMO is a data service through a hardware machine. The machine is a small computer (the "box"). It runs our software and shows market data, alerts and trade tools from our online service.
- It is software and data, not financial advice. It is education and tooling. We are not your broker, adviser or bank.
- We never hold your money or crypto, and we never trade on our own. Your money stays in your own exchange accounts. Every trade comes from your settings and your decisions.
- No promise of profit. Trading can lose money, even all of it. Words on our pages such as "A.I.", "calls", "opportunities", "maximize profits" or "hands free" describe what the software is built to do. They are not promises of any result.
- GIZMO is an experimental product. We keep updating it. Screens, features, coin lists and calls change over time.
- Photos are examples. The box you get may look different, for example its case, size or color. It runs the same GIZMO software.
- The box needs a level. GIZMO's coin lists and calls come from our service. Without an active level or package, your account and your box drop to the free level, and the paid features stop.
- What you need: a wired internet connection (an Ethernet cable to your router), your own keyboard, mouse and monitor (one of our video switches lets you share the ones your PC uses), and accounts at the exchanges you want to use.
- Your exchanges are your job. Check before you buy that the exchanges you want are open to people where you live. If an exchange is not available to you, or limits or closes your account, that is not a reason for a refund.
4What we sell
- Bronze + GIZMO: the GIZMO box (one-time price) plus the Bronze level (a monthly plan).
- Silver + GIZMO: the GIZMO box (one-time price) plus the Silver level (a monthly plan).
- Silver + GIZMO + Pack, 1 Year: the box, the Silver level and the Coin Expansion Pack for 12 months. One payment (section 8).
- Silver + GIZMO + Pack, Lifetime: the box, the Silver level and the Coin Expansion Pack for the lifetime of the GIZMO service. One payment (section 9).
- Coin Expansion Pack: more coins on top of your Bronze or Silver level. A monthly plan.
- Silver Pro Pack: Silver and the Coin Expansion Pack on one monthly bill, for Bronze owners, sold on our owners' upgrade page.
- Accessories: for example the 4K Video Switch, the 8K Remote Video Switch and the Soundbar. One-time price.
What each level includes is shown on the product page, and it can change over time (section 3).
You own the box. The GIZMO software on it is licensed to you, not sold (section 5 of our Terms of Service).
These terms also cover any other GIZMO offer we sell, including offers we send by private link.
5How you pay
- You pay the total shown on the pay page when you pay. Prices are in U.S. dollars.
- Stripe processes card payments, including Apple Pay and Google Pay. We never see or store your full card number.
- Klarna is offered on some purchases (section 6).
- Your card or bank statement may show our company name or one of our brand names, not the word GIZMO.
- Prices on our pages can change. A change never alters what you already paid. For monthly plans, see price changes in section 7.
6Paying with Klarna
- Klarna is offered on some purchases, for example the 1 Year and Lifetime packages.
- If you pay with Klarna, Klarna pays us in full, and you repay Klarna. Your payment plan is between you and Klarna, under Klarna's own terms. We are not part of it and cannot change it.
- These Terms of Sale still govern your purchase. All sales are final: no refunds, returns or credits through Klarna either.
- Opening a return request or a dispute in the Klarna app does not create a right to a return or a refund. We answer it the same way as a card dispute (section 13).
- A missed Klarna payment is between you and Klarna. It does not change your purchase with us.
7Monthly plans: they renew until you cancel
Bronze + GIZMO, Silver + GIZMO, the Coin Expansion Pack and the Silver Pro Pack are monthly plans.
- They renew automatically every month, at the monthly price you agreed to, until you cancel. We charge the payment method you used on the same day of the month you first paid for that plan (or on the last day of a shorter month).
- If you add the Coin Expansion Pack later, it has its own billing date.
- How to cancel: send a cancel request through our support site: https://theunfairadvantage.support. You can also use your account's billing / subscription page where it offers a cancel option. We act on a cancel request promptly, and it stops all future charges for that plan. Your level stays on until the end of the month you already paid for.
- No refunds or credits for any month, or part of a month, already charged. That includes when you cancel early, stop using GIZMO, or forget to cancel.
- Price changes: if we change the monthly price of a plan you have, we will tell you at least 7 days (and no more than 30 days) before the new price applies, with how to cancel. You can cancel before it does.
- A declined payment stops your level at once. Your account and your box drop to the free level. Our payment processor may try your card again for a short time. If a retry goes through, your level comes back by itself. When the retries stop, the plan is cancelled, and we do not promise any way back in on the same terms.
- The Coin Expansion Pack needs an active level. While your Bronze or Silver level is stopped (for example while a declined card is being retried), the Pack pauses too, and a Pack billed on its own date keeps billing. If the level ends for good (you cancel it, or the card retries run out and the plan is cancelled), we cancel the Pack 7 days after that day. No refund or credit for paused time.
8The 1 Year package
- Silver + GIZMO + Pack, 1 Year includes the GIZMO box, the Silver level and the Coin Expansion Pack for 12 months.
- The 12 months start the day you pay, not the day the box arrives.
- One payment covers the 12 months. There is no monthly bill during them.
- At the end of the 12 months it ends by itself. It does not renew, and we do not charge you for it again. To keep Silver or the Pack after that, contact us through our support site before the 12 months end to arrange a paid plan. If no paid plan is in place, your account and your box drop to the free level, and we do not promise any way back in on the same terms.
- No refund or credit for unused time, and no pause or extension.
- It belongs to the account that bought it. It cannot be moved to another account or person.
9The Lifetime package
- Silver + GIZMO + Pack, Lifetime includes the GIZMO box, plus the Silver level and the Coin Expansion Pack for the lifetime of the GIZMO service.
- "Lifetime" means for as long as we run the GIZMO service, on the account that bought it. It is not the lifetime of a person or of the box.
- One payment. No monthly fees for the Silver level or the Coin Expansion Pack.
- It cannot be sold, moved or transferred to another account or person.
- It ends if a payment for it is reversed (section 13), or if the account is closed for breaking these terms or our Terms of Service. No refund or credit then.
- Coin lists and features can change over time, as for every GIZMO level.
- Any GIZMO offer sold as "lifetime", "for life" or "no monthly fees, ever" lasts as this section says.
10One level per account, and changing levels
- One GIZMO level per account at a time: Bronze + GIZMO, Silver + GIZMO, or a package.
- A GIZMO account is separate from a TradeSniper S1 Classic account. Use a different email for each.
- Moving up: a Bronze owner can move up to Silver or the Silver Pro Pack, and a Bronze or Silver owner can add the Coin Expansion Pack, on our owners' upgrade page. When an upgrade replaces your monthly plan, the old plan ends at once, with no refund or credit for the rest of its month.
- Moving down to a lower level is not offered.
- Packages: if you already own a GIZMO, moving to a 1 Year or Lifetime package, changing a package, or buying a GIZMO for someone else is handled personally through our support site.
11Shipping and delivery
- Shipping cost. Shipping is charged per item and shown in the cart and on the pay page. A GIZMO box ships for $39.95 inside the USA and $119.95 outside the USA. Accessories have their own shipping prices.
- When we ship. We ship within 30 days of your order, unless the product page gives a different time. Delivery time after that depends on the carrier and where you live.
- More than one package. Items in one order may ship separately. Each package's tracking counts on its own, and you never pay shipping twice for the same item.
- Your address. Give a full, correct shipping address. We ship only to the address on your order, and we cannot change it after the order ships. We may require a signature on delivery.
- Sent back to us. A package may come back to us because the address was wrong or incomplete, nobody accepted or collected it, or customs charges were not paid. We ship it again once you pay the new shipping cost. That is not a reason for a refund.
- Delivered means delivered. When the carrier's tracking shows your order delivered to the address you gave us, it counts as delivered. From then on the order is yours, including the risk of loss, theft or damage.
- Outside the USA. You pay any import duties, taxes, customs or brokerage fees your country charges. They are not part of our price.
- Lost in transit. If tracking stops moving before delivery, tell us through our support site within 30 days of the ship date. When the carrier confirms the loss, we send a replacement. If we cannot send one within 30 days, you may cancel that item for a refund.
Shipping delays: a rule of U.S. law. If we cannot ship your order within the time we stated (or within 30 days, if we did not state one), we will tell you. You can then choose to wait for a new ship date, or cancel. If you cancel, we refund the order in full (except for anything in it that has already shipped to you), and any monthly plan bought with it ends. This is required by the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule.
12If your box arrives damaged or dead: our 7-day limited warranty
- Does a GIZMO box or accessory arrive damaged, or have a hardware fault when you first set it up (for example, it will not power on or start up)? Tell us through our support site within 7 days after it is delivered. Include your order email and a photo or video that shows the problem.
- If we confirm the problem, we will repair or replace it, at our choice. That is the only remedy: no refund and no credit.
- If we need the item back, we send you a written return authorization and a prepaid shipping label. We pay to ship the repaired or replacement item to you.
- This warranty is for the original buyer only. It does not cover problems caused after delivery, for example drops, spills, power surges, opening the box or changing its software.
- After the 7 days, the box is yours as it is (section 15).
Your warranty rights. Any implied warranty, such as merchantability or fitness for a particular purpose, is limited to the same 7 days, to the extent the law allows. We are not responsible for incidental or consequential damages, such as trading losses, caused by a damaged or dead box. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. The warrantor is Fibonacci Technologies LLC, 75 E 3rd St, Sheridan, WY 82801; warranty claims are made through our support site.
13Chargebacks and payment disputes
- You agree that you saw these Terms of Sale, and accepted them, before you paid.
- Contact us first. If something is wrong with an order, tell us through our support site before you go to your bank or Klarna. It is the fastest way to fix it.
- Your right to dispute stays yours. Nothing here stops you from disputing a charge with your bank, your card issuer or Klarna. But a purchase you made or authorized, that was delivered or provided as described, is not a billing error just because these terms do not allow a refund.
- We answer every dispute. We send your bank or Klarna these terms, the record that you accepted them, your order details, proof of shipping and delivery, and records of your account and box activity (such as sign-ins and check-ins).
- While a dispute is open, your GIZMO level stops, the same as a declined payment. If the dispute ends in our favor, it comes back.
- Money taken back is still owed. If a bank or Klarna reverses a payment for a purchase you made or authorized and received, the level or package it paid for ends, and you still owe us that amount. We may collect it in other ways (never by charging your card again), including in small-claims court.
14Orders we may refuse or cancel
We may refuse or cancel an order before it ships, for example if we think the payment is fraud, the order breaks the one-level-per-account rule, or we cannot confirm the buyer. If we cancel an order, we promptly refund in full what you paid for it. Cancelling is our decision: asking us to cancel does not give you a right to a refund.
15"As is", and limits on our responsibility
The GIZMO software and data service are provided "as is" and "as available", to the fullest extent the law allows. The box itself is covered only by the 7-day limited warranty in section 12. We do not promise that the service will be error-free or always online, or that any data, alert, call or order will be right, on time, or carried out.
We are not responsible for trading losses, lost profits, or indirect, incidental, special or consequential damages, to the fullest extent the law allows. Our total responsibility is limited as set out in section 16 of our Terms of Service: the amount you paid us in the 12 months before the event that led to the claim.
Some places do not allow some of these limits. There, they apply as far as the law allows.
16Rights the law does not let us take away
Nothing in these terms takes away a right that the law says cannot be given up. For example:
- the U.S. shipping-delay refund in section 11;
- your right to dispute any charge with your card issuer or Klarna (section 13);
- implied warranty rights that some U.S. states do not let a seller limit;
- if you live in the EU, the UK or another place whose law gives you a right to cancel an online purchase (in the EU and the UK, 14 days from delivery), you keep it. To use it, tell us through our support site within that time. You then send the item back at your own cost, unless that law says otherwise, and we refund as that law requires. For a monthly service the 14 days run from your order; if you asked us to start it at once and then cancel, you pay for the days used. Consumer guarantees that your local law always gives you also still apply.
If a part of these terms is not allowed where you live, only that part drops away. The rest still applies.
17Disagreements, and the law that applies
Section 18 of our Terms of Service applies to any disagreement about a GIZMO purchase. In short:
- Wyoming law applies.
- First, contact us through our support site with a written description. We both try in good faith, for 60 days, to fix it.
- If that fails: binding individual arbitration with the American Arbitration Association under its Consumer Arbitration Rules, or small-claims court, which either of us may use instead.
- No class actions and no jury trials.
- You may opt out of arbitration within 30 days of first accepting our Terms of Service, through our support site.
18Changes, and how you accept these terms
- Each version of these Terms of Sale has its own number and date. The version shown when you pay applies to that purchase.
- Changes to these terms for future monthly charges follow section 19 of our Terms of Service; price changes follow section 7.
- Ticking or clicking "I agree", or paying, is your electronic signature and your acceptance of these terms, with the same force as a handwritten signature.
- We keep a record of your order and of your acceptance.
19Contact us
All contact goes through our support site: https://theunfairadvantage.support
Use it for order questions, cancellations, damaged boxes, return authorizations and legal notices. Notices sent there are received by Fibonacci Technologies LLC.
